MWP CARE
PRIVACY POLICY
At MWP Care, we are committed to protecting your privacy and ensuring your personal information is handled with the highest level of care, confidentiality and security.
We collect personal information only where it is necessary to provide safe, high-quality aged care and community services, meet our legal obligations, and support the delivery of person-centred care. We manage your information in accordance with the Privacy Act 1988, the Australian Privacy Principles (APPs), the Aged Care Act 2024, and the Strengthened Aged Care Quality Standards.
We take appropriate steps to safeguard your information through secure systems, staff training, cyber security measures and strict confidentiality requirements. Access to your personal information is limited to authorised personnel who require it to perform their role.
MWP Care may collect information such as your contact details, health information, care needs and funding information to support the services we provide. We will only use or disclose your information for authorised purposes, with your consent where required, or where permitted or required by law.
As part of our commitment to responsible innovation, MWP Care has established clear governance around the use of digital technologies, including Artificial Intelligence (AI), social media, electronic communications and cloud-based systems. AI is used only to support administrative and operational functions and never replaces professional judgement or decision-making in relation to client care.
You have the right to:
Privacy Contact
MWP Care
š (02) 9913 3244
š§ info@mwpcare.com.au
š www.mwpcare.com.au
At MWP Care, protecting your privacy is an essential part of delivering respectful, safe and
trusted care.
We collect personal information only where it is necessary to provide safe, high-quality aged care and community services, meet our legal obligations, and support the delivery of person-centred care. We manage your information in accordance with the Privacy Act 1988, the Australian Privacy Principles (APPs), the Aged Care Act 2024, and the Strengthened Aged Care Quality Standards.
We take appropriate steps to safeguard your information through secure systems, staff training, cyber security measures and strict confidentiality requirements. Access to your personal information is limited to authorised personnel who require it to perform their role.
MWP Care may collect information such as your contact details, health information, care needs and funding information to support the services we provide. We will only use or disclose your information for authorised purposes, with your consent where required, or where permitted or required by law.
As part of our commitment to responsible innovation, MWP Care has established clear governance around the use of digital technologies, including Artificial Intelligence (AI), social media, electronic communications and cloud-based systems. AI is used only to support administrative and operational functions and never replaces professional judgement or decision-making in relation to client care.
You have the right to:
- Know what personal information we collect and why.
- Access the personal information we hold about you.
- Request corrections to inaccurate or incomplete information.
- Decide how your information is shared, where appropriate.
- Withdraw consent for certain uses of your information.
- Raise concerns or make a privacy complaint without fear of disadvantage.
Privacy Contact
MWP Care
š (02) 9913 3244
š§ info@mwpcare.com.au
š www.mwpcare.com.au
At MWP Care, protecting your privacy is an essential part of delivering respectful, safe and
trusted care.



